Terms & Conditions
Welcome to our auto transport brokerage. By using our services, you agree to the following terms and conditions. Please read them carefully before using our services.
- Services: Our company acts as an intermediary between the customer and the carrier. We provide brokerage services for the transportation of your vehicle. We do not own any trucks or trailers and do not provide any transportation services ourselves.
- Quotes: The quote provided by us is an estimate and not a guarantee. The final cost may vary based on factors such as distance, season, demand, and the type of vehicle. We will provide you with an estimated cost and work with you to secure the best possible rate for your transport needs.
- Payment: A non-refundable deposit is required at the time of booking. The remaining balance is due upon delivery of the vehicle. Payment can be made via credit card, cashier’s check, or wire transfer.
- Cancellation: If you cancel your transport order before a carrier is assigned, you will be refunded your deposit minus a cancellation fee. If you cancel after a carrier is assigned, your deposit will be forfeited. If the carrier cancels after accepting your order, you will receive a full refund of your deposit.
- Insurance: All carriers are required to have liability insurance. Additional insurance is available upon request for an additional fee.
- Vehicle Preparation: You must ensure that your vehicle is in good running condition, has no leaks, and is clean. If the carrier is unable to transport your vehicle due to mechanical issues, you will be responsible for any additional fees or charges incurred.
- Delivery Time: We will provide you with an estimated delivery time. However, due to factors such as weather, traffic, and mechanical issues, delivery times may vary. We will keep you informed of any delays or changes to the delivery schedule.
- Damage: In the unlikely event that your vehicle is damaged during transport, you must notify us immediately. We will work with the carrier and their insurance company to resolve any claims. We are not responsible for any damage that occurs during transport.
- Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of the state in which our company is located.
- Entire Agreement: These terms and conditions constitute the entire agreement between you and our company. They supersede all prior agreements and understandings, whether written or oral, relating to the subject matter.
By using our services, you acknowledge that you have read, understood, and agree to these terms and conditions.